Refund policy

Return & Refund Policy

At Kidz Garden, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

14-Day Return Policy

You may return your item within 14 days of receiving your order.

To be eligible for a return, the product must:

  • Be unused and in its original condition.
  • Be free from any damage, stains, or signs of use.
  • Include the original packaging and all accessories.

Inspection Process

Once we receive your returned item, our team will carefully inspect it.

If the product meets our return conditions and is received in its original, undamaged condition, your return will be approved.

100% Refund Guarantee

After your returned item has been received and successfully inspected, you will receive a 100% refund of the product price.

Refunds are processed within 5–7 business days after the return is approved.

Non-Returnable Items

Returns and refunds will not be accepted if:

  • The product has been used.
  • The product is damaged by the customer.
  • The original packaging or accessories are missing.
  • The return request is made after 14 days of delivery.

Need Assistance?

If you have any questions regarding your return or refund, please contact our support team:

Email: Kidzgarden224@gmail.com

WhatsApp: +92 308 6538222